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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sue Riles

September 28, 2023

5  out of  5 rating by Sue Riles
"Stacy Shelley is/was awesome! I had an accident and I called her immediately. She was on top of it! She had my claim filed within 5-10 minutes and I had instructions on what/when/where & how to proceed. Her customer service was top notch."

Kim Tapply

September 22, 2023

5  out of  5 rating by Kim Tapply
"Just to recap i posted a review earlier not sure if it went through but i want to say Patrick Poole assisted me with moving a policy from TN to NC and it simply could not have been done any easier..Patrick was nothing but straight up professional and very pleasant to work with,5 stars are not enough for this man..Thank You!!!"

Mary DeBoer

September 18, 2023

5  out of  5 rating by Mary DeBoer
"Humberto forwarded info requested by my mortgage lender within one minute of my request. Not one HOUR or one DAY. The next minute. My mortgage lender was astonished at quick reply time."

William Serafin

September 11, 2023

5  out of  5 rating by William Serafin
"Pleasant, fast, efficient!"

Ivy Tomashoff

September 6, 2023

5  out of  5 rating by Ivy Tomashoff
"It was effortless working with Coleman to establish my car and renters insurance. He was quick, courteous and followed through with all the details. Highly recommend :)"

Franklin Tate

September 5, 2023

5  out of  5 rating by Franklin Tate
"Great service and quick turnaround on all the details really the new policy and relevant information."

Ruth Ann Tensi

September 1, 2023

5  out of  5 rating by Ruth Ann Tensi
"Deborah Shroyer recently helped me make a change on auto policy. She was prompt, courteous, friendly, and professional. Made it very easy for me. Good representative for the company"

Sabine Boots

August 23, 2023

5  out of  5 rating by Sabine Boots
"Friendly, personal and efficient."

Ariane Kjellquist

August 22, 2023

5  out of  5 rating by Ariane Kjellquist
"Very responsive! They always answer the phone, provide great customer service, and get you what you need in short order. Have been a happy customer for many, many years now!"

Scott Pritchard

August 11, 2023

5  out of  5 rating by Scott Pritchard
"Love the friendly and professional service, with great expertise."

Kimberly Allen

August 9, 2023

5  out of  5 rating by Kimberly Allen
"Best customer service in town!"

David Beverly

August 9, 2023

5  out of  5 rating by David Beverly
"Stacey is simply the best in the biz. Highly recommend these guys"

Brittany Recchia

July 21, 2023

5  out of  5 rating by Brittany Recchia
"Stacy and Debbie are amazing! Prompt and helpful..can't ask for a better team..Thanks, ladies :)"

Isaac Rowles

July 15, 2023

5  out of  5 rating by Isaac Rowles
"Excellent customer service! Available all the time for any questions. This local agent raises the bar for State Farm as a company!"

michelle callahan

April 28, 2023

5  out of  5 rating by michelle callahan
"Amazing office!! Always goes above and beyond in customer service!!!"

michael doyle

April 10, 2023

1  out of  5 rating by michael doyle
"I've used State Farm in FL for years without any issues. I Called multiple times, spoke with their reps and emailed information to secure homeowners insurance in a time sensitive scenrio but no call backs no email reply no nothing!!!"

Mark Weinstein

March 9, 2023

5  out of  5 rating by Mark Weinstein
"I have been very fortunate to have the Sandoval Agency handling all my insurance needs. Everyone at the agency is professional, informative and responsive. I am an attroney who has dealt with insurance issues from aprofessional perspective and I can, without reservation, recommend the Sandoval Agency."

Shay Brown

January 30, 2023

5  out of  5 rating by Shay Brown
"They are great to work with and very informative and timely."

Jennifer Gilchrist

December 14, 2022

5  out of  5 rating by Jennifer Gilchrist
"I have been a State Farm customer for over 45 years. We have been customers for this particular office for three and half years after relocating. During that time we have had several incidents that have required extensive assistance from insurance and Stacy has been wonderful! She is responsive, thorough and a pleasure to work with. I highly recommend this State Farm office."

Maggie

October 27, 2022

5  out of  5 rating by Maggie
"Called and spoke with Alyssa about my new Home Security system and how I should submit it my home monitoring certificate. She sent me an email and told me to reply with the certificate. How easy is that! No paperwork, no problems. Thank you, Alyssa!"

Judy Dehavilland

October 10, 2022

5  out of  5 rating by Judy Dehavilland
"I have been with State FarmSince about 1981 and they have always served me well."

Amanda Horton Silverman

August 20, 2022

5  out of  5 rating by Amanda Horton Silverman
"Very responsive staff, always helpful with last minute policy questions. We trust them to have our best interests at heart."

Kelsey Schissel

August 1, 2022

5  out of  5 rating by Kelsey Schissel
"I love this office! Whenever I call, Debbie is always able to answer my questions or transfer me to the right person. I just met with Stacy and we worked on my Business Policy. She was able to increase the coverage and save me money. If you are an artist living in Asheville this is the insurance office you want to write your business policy."

Janice Griffin

August 1, 2022

5  out of  5 rating by Janice Griffin
"I needed life insurance coverage on my husband following his recent retirement. Tammy explained all available options and patiently answered all my questions. Thank you, Tammy!"

Echo Parry

July 20, 2022

5  out of  5 rating by Echo Parry
"Rebecca's staff at State Farm were very helpful when I needed to figure out the types of insurances I needed when I opened my business. I love that I have a local number to my agent, Wendy. Anytime I have a question or concern I can contact her quickly and directly."