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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pat Grady

Pat Grady

August 6, 2024

5  out of  5
rating by Pat Grady
"Kyle Perry is an excellent agent. He is professional, helpful, a great speaking voice and communicates with the client with no wait time."
We responded:
"Pat--Thank you for taking the time to write us a wonderful review! Kyle is wonderful and we are glad to hear you had a great experience with him. --Rebecca and Team"
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Linda Kelly

July 30, 2024

5  out of  5
rating by Linda Kelly
"I worked with Kyle Perry from this agency. I was moving between states and had to change both my homeowner insurance and auto. Kyle not only managed my insurance changes, he also provided me with great practical advice on everything I would need to move through the understaffed Department of Motor Vehicles. I can't recommend him enough."
We responded:
"Linda --Thank you for your fabulous review. We are so glad to hear about your positive experience with our agency and Kyle! --Rebecca and Team"
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Dylan Dicus

July 21, 2024

5  out of  5
rating by Dylan Dicus
"We had become complacent with our insurance being on auto draft, it was out of sight and out of mind. Luckily we stumbled into Kyle Perry and he was able to save us money and give us a LOCAL agent we can count on for our home and auto. I highly recommend!!!!"
We responded:
"Dylan—Thank you very much for your kind review. I am so glad to hear you had a wonderful experience with our team. Kyle is fantastic! —Rebecca and Team"
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Joshua Cormier

July 18, 2024

5  out of  5
rating by Joshua Cormier
"Working with Kyle was an wonderful experience, he was able to swap over my policy and car over to N.C. from Colorado in just a few minutes. Easy and painless process!"
We responded:
"Joshua—Thank you for your wonderful review! We are happy to help! —Rebecca and Team "
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Nick Mimken

July 18, 2024

5  out of  5
rating by Nick Mimken
"I had a problem connecting my FOB to my State farm app to up date requested communication..Kyle Perry with Rebecca Sandoval office was fantastic, he quickly offered to help, solved the problem and helped understand how to work it..standing outside in 100 degree heat patiently with this handicaped old guy with the technology..I have a long term relationship with Rebecca's agency always quickly getting the problem i had resolved.. Nick Mimken."
We responded:
"Nick —Thank you so much for your wonderful review. Kyle is a fantastic team member and we are so grateful to have him on our team. Our customers are like family, I am so glad to hear he was able to help you with a quick resolution! —Rebecca and Team"
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Javier Bolea

July 8, 2024

5  out of  5
rating by Javier Bolea
"What to say about Brian Ortega at Rebecca Sandoval's State Farm in Asheville. I was in a very unusual and stressful external situation in a move to a different country, and Brian went above and beyond to ensure I had everything that I needed to resolve the issue. Not only did he go out of his way to deliver on some very specific needs, he followed up numerous times to make sure I was ok, and to confirm I didn't need any further assistance. It was very clear in working with Brian that he cares deeply for his customers and their well-being. Thank you Brian and thank you Rebecca Sandoval's State Farm for having my back. I will be forever thankful."
We responded:
"Javier—Thank you so much for your wonderful and heartfelt review! We are so thankful for customers like you. I am so happy to hear that Brian was able to help you find a solution! —Rebecca and Team "
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Ney Sheridan

July 1, 2024

1  out of  5
rating by Ney Sheridan
"Completely unhelpful. State Farm did a second inspection, and would not show me the original inspection. All of this took 3 months. The local office did not care, just argued that it was not on them. Well who sold the policy? Who do I pay? Forget getting a valid claim paid, just be happy if they don't waste your time and obfuscate. Follow up - Of course once you leave a bad review, they reach out and feign concern and a willingness to help. Don't fall for this place. Nicities and fake smiles won't help you fix your property while Rebecca Sandoval and State Farm laugh all the way to the bank."
We responded:
"Ney--Thank you for coming in yesterday. I encourage you to call or come by today to speak with me to review your options. Rebecca Sandoval"
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Andrew Herbert

June 30, 2024

5  out of  5
rating by Andrew Herbert
"I have been a client of the The Sandoval Agency for several years. The customer service, engagement, knowledge and professionalism from the entire Sandoval team is truly wonderful!! This is first class operation when it comes to the insurance industry!!"
We responded:
"Andrew—Thank you so much for your wonderful review! We are so thankful to have wonderful clients like you to work with! —Rebecca and Team"
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Justin Schmidt

June 24, 2024

5  out of  5
rating by Justin Schmidt
"Brian is the man! So glad he was able to help me get my new vehicle insured so close to office closing time! Thanks Brian!"
We responded:
"Justin -- Thank you for your wonderful review! We are so happy to hear that Brian was able to help you get your vehicle insured so quickly! --Rebecca and Team"
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James Andrews

June 19, 2024

5  out of  5
rating by James Andrews
"Debbie Shroyer is the best... a major asset to your team and State Farm. James Andrews"
We responded:
"James— Thank you very much for your wonderful review. Debbie is amazing and we are so lucky to have her! —Rebecca and Team"
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Jorge Espinoza

May 21, 2024

5  out of  5
rating by Jorge Espinoza
"Muy contento con el servicio y ayuda de Brian Ortega. Muy amable y en especial muy paciente con el proceso. Siempre atento a no dejar un duda."
We responded:
"Jorge— ¡Gracias por tu maravillosa reseña! Tenemos suerte de tener a Brian en nuestro equipo.—Rebecca and Team"
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Frankie Soho

May 13, 2024

5  out of  5
rating by Frankie Soho
"Brian was extremely helpful and informative during my transition to State Farm. Although I was a bit skeptical, Brian assured me of better pricing and was always very persistent on helping solve an issue. All in all very happy with my decision."
We responded:
"Frankie--Thank you very much for your kind review. Brian is a fantastic member of our team and we are so happy to hear that you had a positive experience! --Rebecca and Team"
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Alex

May 12, 2024

5  out of  5
rating by Alex
"Can’t say enough good things about my experience as their customer. Had been a 10yr Geico customer and was dropped because I missed a bill after moving during Covid. Then they wanted to charge me double to reinstate me. Switched over to State Farm through this office and the level of personal care is unmatched. They stay on top of my policies and actively work to make sure I’m getting the best deal and not paying for more than I need. You won’t regret it."
We responded:
"Alex—Thank you so much for your wonderful review. We are so happy to hear about your wonderful experience with us and we hope to continue the good work and service! —Rebecca and Team"
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Kimberly Clark

May 8, 2024

5  out of  5
rating by Kimberly Clark
"I had a pleasant experience."
We responded:
"Kimberly — Thank you for your wonderful review! —Rebecca and Team"
Profile photo of M.J. Buzzy

M.J. Buzzy

April 11, 2024

5  out of  5
rating by M.J. Buzzy
"Had the pleasure, today, of speaking with Brian Ortega at the Sandoval State Farm Agency. They always take care of any issues I have in a prompt and courteous fashion. But I wanted to do a shout out to Brian. He was exceptionally courteous, professional and kind. He was a pleasure to speak with and besides the original issue I called about, he helped me improve my auto insurance coverage at a decreased cost. That was great! Wonderful agency and always a pleasure to speak with everyone in that office."
We responded:
"M.J.--Thank you for writing us such a wonderful review. We are so grateful to be able to work with wonderful members of the community, such as yourself! We are so glad to hear about your positive experience with Brian. --Rebecca and Team"
Profile photo of Katie Fuller

Katie Fuller

April 10, 2024

5  out of  5
rating by Katie Fuller
"Coleman was super helpful and knowledgeable and made the process of setting up a policy super easy."
We responded:
"Katie—Thank you so much for your wonderful review! Coleman is fantastic and we are so glad to hear about your wonderful experience! —Rebecca and Team"
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Stephen Culton

April 5, 2024

5  out of  5
rating by Stephen Culton
"Debbie is wonderful and very helpful."
We responded:
"Stephen-- Thank you very much for taking the time to write us a review. We agree, Debbie is fabulous! --Rebecca and Team"
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Julie Howell

March 23, 2024

5  out of  5
rating by Julie Howell
"We worked with Patrick to review our homeowners and automobile insurance coverages. After he reviewed our previous policies, we found out our former insurance was about half of what we needed. Patrick made sure we were properly (but not overly) insured. The process was pleasant and fast. Highly recommend this agency."
We responded:
"Julie —Thank you for taking the time to write us a wonderful review. We are so glad to hear that Patrick was able to help you with the proper coverages! He is fantastic! —Rebecca and Team"
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Sheila McCarty

March 21, 2024

5  out of  5
rating by Sheila McCarty
"Rebecca Sandoval at State Farm is a super~star to serve your insurance needs. I have always trusted State Farme to keep me covered. I've been a client for several decades. Today I installed a drive safe & save, so easy breezy👌"
We responded:
"Sheila—Thank you so much for writing us a review! We are always here to help! —Rebecca and Team"
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Hayden Taylor

March 12, 2024

5  out of  5
rating by Hayden Taylor
"Coleman and Umberto were so helpful and made the process of moving states a BREEZE. They were very responsive, friendly, and quick. They were able to maximize my discounts and save me a bit of premium as well! I've been a member with state farm for over 10+ years and it's agents like this that keep me from moving carriers. I would highly recommend this office, and definitely Coleman and Umberto."
We responded:
"Hayden —Thank you for your wonderful review! We agree, Coleman and Umberto are fantastic and we are so lucky to have them on our team. —Rebecca and Team"
Profile photo of Liah Chernous

Liah Chernous

March 9, 2024

5  out of  5
rating by Liah Chernous
"Wendy and Sandoval team are the best!!!!!!!!!!!"
We responded:
"Liah—Thank you so much for your review, we appreciate you! —Rebecca and Team"
Profile photo of Maggie

Maggie

March 9, 2024

5  out of  5
rating by Maggie
"Was going to court to try an get my citation dismissed and found that I needed a letter from State Farm. I had requested one right after the wreck but it was too early to get it. Was told I would get it when the claim was settled. I got busy with taxes, a very sick cat, and emergency repairs, and realized, a few hours before I was due in court, that I had never gotten the letter. I called my agent's office and spoke to Grace Corner, who understood my dilemma and promised that she would do all she could to get it to me before I left the house. Shortly after, Grace called to tell me that she was emailing a letter to me that she had pressed the Claims Dept. to rush through. I printed it, took it to court and got the citation dismissed, no fine, no points on my insurance and no court fees! I am so impressed with Grace's commitment and her sense of urgency in getting it done - she went "above and beyond" with Customer Service. She has my appreciation and my respect for her professionalism and commitment. Thank you, Grace, you are a real credit to State Farm. Hope they appreciate your work as much as I do."
We responded:
"Thank you for taking the time to share your exerience with our agency and for your kind words recognizing Alyssa's efforts to provide you with the customer care that you deserve, Maggie! Alyssa is an essential part of our team and always goes the extra mile to assist you with any of your insurance needs! We truly appreciate your kind words and are thankful for any opportunity to assist you with your insurance needs!"
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David Chernous

March 8, 2024

5  out of  5
rating by David Chernous
"Rebecca was very helpful with getting my insurance. She was nice, respectful, and did her job very well. I recommend her to others who go to this state farm location."
We responded:
"David —Thank you very much for your review and recommendation! I appreciate it very much! —Rebecca and Team"
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Brian Ortega

March 8, 2024

5  out of  5
rating by Brian Ortega
"He trabajado con varias compañías de seguros, pero esta vez fue mi primera vez con state farm y me encantó, Tammy fue demasiado amable, resolvió todas mis dudas y me ayudó en todo el proceso de asegurar mi auto, inclusive me mostró la ventajas de usar state farm en cualquier línea de seguro."
We responded:
"Brian--Thank you very much for taking the time to write us a review. We are so glad to hear that Tammy was able to help you with your policies! --Rebecca and Team "
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Mary Rubin

March 5, 2024

5  out of  5
rating by Mary Rubin
"I started working with Tammy at Rebecca Sandoval’s State Farm agency after moving to Asheville about a year ago. Coming from out of state and needing to get set up with new insurance on everything including the purchase of a new car and new home, it was somewhat overwhelming. Tammy has walked me through all the details so efficiently, saving me money where she could, getting my billing set up correctly, and always being responsive and available when I have questions. I recommend Tammy and this agency to everyone I know."
We responded:
"Mary—Thank you for taking the time to write us such a wonderful review. It truly means the world to us! Tammy is fantastic and we are so glad to have her on our team. —Rebecca and Team"